Privacy Policy
HojaBet Privacy Policy
At HojaBet, your privacy is extremely important to us. We are fully transparent about why we collect your personal information and how it is used. This Privacy Policy has been prepared to ensure you clearly understand your rights and choices at all times.
This policy describes how HojaBet collects, processes, and protects personal information through our website and services.
1. Personal Information
1.1 Personal Data We Collect
While using our services, we may collect the following personal information:
- Username
- Full name
- Date of birth
- Email address
- Residential address
- Phone number
- Billing address
- Identity documents
- Address verification documents
- Transaction history
- Website usage preferences
- Payment details (including credit/debit card information)
- Any other information provided by the user
1.2 How Personal Data Is Collected
This information is provided by you in the following situations:
- When creating an account on HojaBet
- When voluntarily entering information while using the website
- When sharing information in public or interactive areas
- When contacting customer support
2. Non-Personal Information & Traffic Data
To improve website performance and enhance user experience, we collect the following non-personal data:
- IP address
- Access date and time
- Pages visited
- Browser type
- Software crash reports
- Language settings
This information does not directly identify you and is used solely for analytics and system administration.
3. Cookies
HojaBet uses cookies to ensure proper website functionality and optimize user experience. For more details, please refer to our Cookie Policy.
4. Purposes for Processing Personal Data
4.1 Service Provision
- Account creation and access
- Customer support assistance
- Processing betting, casino, and gaming transactions
4.2 Legal & Regulatory Requirements
- Identity verification (KYC)
- Prevention of fraudulent activities
- Enforcement of responsible gaming policies
- AML (Anti-Money Laundering) and security checks
4.3 Performance Monitoring
- Website performance analysis
- Evaluation of system errors
- Behavioral analysis for service improvement
4.4 Marketing
With your consent, we may send promotional messages, offers, and campaign notifications.
You may withdraw your consent at any time.
5. Your Rights
5.1 Access & Correction
You may request a copy of your personal information or ask for corrections.
Contact: support@hojabet.com
5.2 Right to Deletion
You may request deletion of some personal data, except where retention is required by law.
5.3 Right to Object
You may object to processing based on legitimate interests.
Note: This may limit your ability to use certain services.
5.4 Right to Complain
If you believe your data has been mishandled, you may file a complaint with your local data protection authority.
6. Sharing Personal Information
We may share your personal data with third parties in the following cases:
- To comply with legal obligations
- With trusted service providers assisting us in delivering services
- For fraud investigation and security purposes
- With your explicit consent
Your data may be transferred outside the European Economic Area; in such cases, appropriate safeguards are applied.
7. Security
HojaBet takes extensive measures to protect the confidentiality and integrity of your personal data, including:
- 256-bit TLS 1.2 encryption
- Encrypted databases
- Firewalls
- Access limited only to authorized personnel
8. Data Retention
Your personal data is stored only as long as required for service provision, legal obligations, or operational needs.
Once no longer required, it is securely deleted.
9. Third-Party Applications
Our website may contain links to third-party sites. HojaBet is not responsible for the privacy practices of these sites.
We recommend reviewing their privacy policies separately.
10. Analytics & Tracking
Google Analytics
Used to analyze website traffic and user behavior.
- Data collected: cookies and usage data
- Data processing location: United States
- Users may opt out of Google Analytics tracking at any time
11. Disclaimer
HojaBet is not liable for external system failures, third-party errors, or data loss.
All services are provided on an “as is” basis.
When using casino provider games (e.g., NetEnt), the relevant provider’s privacy policy also applies.
12. Changes to This Policy
This Privacy Policy may be updated from time to time.
Any changes will be published on the HojaBet website and take effect immediately.
It is recommended that users review this policy periodically.
13. Consent
By using the HojaBet website, you confirm that you accept this Privacy Policy and our Terms & Conditions.
You may close your account at any time; however, some data may be retained to comply with legal obligations.
